SHIPPING

AUSTRALIA WIDE

Orders are posted using a mix of  The Better Packaging Co. compostable and/or reusable packages, recycled cushioned mailers and boxes. 
Our products are sent to us with a mix of plastic protection covers, biodegradable plastic covers or no protective covers at all. We reuse or REDcycle the soft plastics that are sent to us, we compost the compostable packaging and reuse or recycle the boxes.
We use Australia Post pre-paid satchels only for back up in times of system disruptions or unavailability of compost packages.
We mostly remove any soft plastics prior to sending your order. Items from our Engel and Cosilana ranges are sent in a re-usable zip lock bag. The intention of these is to protect the garment from moths and silverfish during transportation and storage. We suggest you keep these zip locks to store your Winter woollens between seasons.
We will always use our common sense when packing your order and do our best to protect your purchases whilst in transit. 
     
INTERNATIONAL COVID19 UPDATES!
World wide is available, but Australia Post economy air services and standard services are taking approximately 6 weeks to arrive.
We strongly advise you choose the option of DHL Express.
These are our current international shipping rates:
 

NEW ZEALAND

 

ASIA

 

USA & CANADA

 

UK & IRELAND & NORTH/WESTERN EUROPE

For International orders over 2 kg in weight please
contact us for a shipping quote.
      
PLEASE NOTE:  Any taxes, duties or other fees incurred on arrival in countries outside Australia are the responsibility of the customer. Please do not ask us to lower your invoice amounts to avoid paying these taxes. If you are not satisfied with the extra costs incurred with importing into your country, please don't place an order. 

 

Slow Threads will not be held responsible for any parcels
or items that become lost or damaged in transit. Australia Post will sometimes reimburse us for packages that are deemed lost due to the fault of Australia Post, in which case we will refund you. Neither Slow Threads or Australia Post will be held responsible if a package is deemed stolen after safe delivery has occurred.