Slow Threads are happy to exchange or refund full priced items within 10 days of purchase.
Items returned after 10 days are only eligible to receive a credit note.
Credit notes are issued in the form of a gift card with no expiry.
We don’t offer returns, exchanges or credit notes on sale/outlet items. If in doubt about choosing a size please contact us and we will be happy to measure the item for you.
Terms and Conditions
- All returned items must be unused/unworn and returned with the original swing tags or boxed packaging.
- We encourage you to return items via tracked or registered post, in case they go missing.
- Refunds will be processed only after we have received the items.
- Any item/s you wish to exchange will incur a return shipping fee of $8 or you may include a self addressed postage paid satchel.
- If an item you have received happens to be faulty we will reimburse your return shipping costs. You may choose to have another item sent to you or receive a full refund.
- No returns, refunds, exchanges or credit notes are offered on sale/outlet items.
Please post all returns to:
Slow Threads
PO BOX 677
Daylesford
VIC 3460
